Sections of this module:Introduction
Connecting and maintaining
Resource allocation requests
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NeCTAR has a great support team. There are several ways to get support:
If you need help with using the Research Cloud or advice on other cloud solutions, first contact your local eResearch office or IT services.
The NeCTAR project also offers online user guides and technical support through the NeCTAR Research Cloud support site.
Support for the NeCTAR Research Cloud is handled by NeCTAR and available weekdays 9am AEST to 5pm AEST. Before making a support request, try:
To lodge a support request visit the Contact page.